Total Cost of Ownership Matters
December 13, 2012
By Rachel Ramsey
, TMCnet Web Editor
Having passed from live operators to automated hardware devices, most telephony switches introduced today are central devices in a telecommunications network using software on open standards hardware. These VoIP switches have greatly reduced cost and increased functionality to an extent that we are only beginning to know and understand.
In many parts of the world, it is now typical that the connections made by the softswitch are done via the Internet from one IP telephony line to another, with even the media stream able to pass directly rather than the expense of bandwidth and resource staying on-net. Class 4 softswitches are used between local offices exchanges and carriers or carrier to carrier to avoid the high costs of long-distance calls via PSTN. Class 5 softswitches, on the other hand, can route even PSTN telephone calls, making them an ideal solution to offer end-users.
When buying a Class 4/5 softswitch, service providers must ensure that they are budgeting correctly for this capital purchase, taking into consideration all associated maintenance and software upgrade costs so that these costs don’t come as a surprise down the line. Total Cost of Ownership (TCO) analysis shows that when all is said and done, the total cost of a REDCOM (News - Alert) softswitch compared to competitor offers is actually lower over time.
The most obvious aspect of TCO is the initial purchase price, but the purchase price often has no bearing on long-term costs of operation. It is highly important to understand all the costs of ownership to make the best possible purchase decision.
REDCOM, a provider of softswitch and IP-enabled telecommunications systems, customers are in a better position to evaluate the TCO for REDCOM products, since they don’t have any hidden costs. After purchase, REDCOM customers are relieved of high recurrent expenses, since they have no annual maintenance contracts, no mandatory software upgrades and n dependence on REDCOM for Operations, Administration & Maintenance (OA&M).
Image via REDCOM
REDCOM’s next-generation softswitch solutions allow ILECs/CLECs to future-proof their network to interoperate today, respecting the past and anticipating the future with a wide range of protocols and interfaces, positioning you for long-term growth. With REDCOM, you have the flexibility to incrementally migrate to VoIP in a cost-effective manner when it makes sense for your business, with complete legacy support and maximum flexibility of deployment.
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Edited by Allison Boccamazzo