Softswitches Help Companies Fight Natural Disaster
January 21, 2014
By Alisen Downey
, TMCnet Web Editor
Despite what many may think, the weather will never be a tame-able force—but there are ways for companies to safeguard themselves in the face of a natural disaster. Physical location does not have to stand in the way of conducting business for companies that opt to use a hosted system, such as a softswitch or VoIP service for phone and Internet. By moving critical data storage and functions offsite, companies are better prepared, should the business location be compromised.
Natural disasters can vary in type and severity—ranging from snow storms to flash floods to tornadoes. With hosted services, a company can run its communications entirely through the Internet, and transfer information securely to a storage facility at another location. And some hosting services even offer multiple locations for storage to ensure additional backup. If there is, for example, a snow storm that prevents employees from getting into the office, a softswitch service gives them the freedom to work remotely, from just about anywhere. Employees can simply log on from their computers at home or on the move, as long as they have an Internet connection. This allows companies to maintain productivity, even in nasty weather.
With VoIP, employees can also extend business communications to their phones. Business VoIP services can transfer calls from work numbers to cell phones without the caller ever knowing, enhancing the professional effect of a company’s phone system, and untethering workers from the office.
Not being able to get to the office is one thing, but about when the office itself is compromised by a natural disaster? For companies that house their servers on site, this can be a huge blow. The equipment could be damaged or ruined completely, requiring not only costly replacements but also the additional cost of lost data. It’s wise for companies to plan ahead of such a scenario and keep all of that data housed offsite. Hosted services will provide all of the needed equipment, such as servers, to run a company’s services without any on-site installations.
In an age when time truly is money, downtime caused by a natural disaster can lead to financial disaster as well. REDCOM Laboratories, a provider of innovative softswitch solutions, believes that prevention is the best way to address a natural disaster, and the right technology has an invaluable role to play. This is why REDCOM’s (News - Alert) chairman Klaus Gueldenpfennig co-moderated a panel discussion on this very subject, in a talk titled “Emergency Communications Workshop: The Brave New World of Synergistic Emergency Communications Technologies & Approaches” this past Sunday.
Edited by Rory J. Thompson