Softswitch Featured Articles

  • MyNetFone Completes Acquisition of S2Net's OpenCA Software
    MyNetFone, a provider of hosted voice and data communication services in Australia, recently announced it has completed its acquisition of S2Net, a software company operating primarily in Australia and the United States that offers various products and solutions to the telecommunications industry. As a result of the acquisition, MyNetFone now owns the software development business as well as all of S2Net's source code and intellectual property.
    12/22/2014
  • Bit6 Supports PSTN in Mobile OS and Web SDKs
    Bit6 announced recently that it had added support for public switched telephone network (PSTN) technology in its SDKs for iOS, Android and JavaScript. It will give developers the ability to build apps that use older telephony and improve their connection options.
    12/15/2014
  • Bright Future Ahead for Frontier Communications?
    A recent blog post suggests that the future for Frontier Communications is bright and that its solid customer base will provide it with a strong platform for future growth.
    12/10/2014
  • Increased Enterprise VoIP Adoption Prompts Executives to Take a Closer Look at Security
    It's no surprise that more and more businesses have discovered the benefits of migrating to a VoIP phone system and are adopting the technology at impressive rates. In fact, Infonetics forecasts a healthy seven percent CAGR for worldwide business VoIP services from 2012 to 2017.
    12/10/2014
  • Alabama Courthouse Upgrades to VoIP
    The new system is particularly fast thanks to its use of fiber, allowing for an extra bandwidth at 100-megabyte capability compared to the previous T-1 connection at 1.4 megabytes for the old system. This means that VoIP calls, which run over the IP network, are placed faster and are better quality, and the courthouse's overall connectivity is hugely improved. Tasks such as sending emails and instant messages, downloading and transferring important documents, and more are all easier to handle and are more efficient thanks to the new system.
    12/5/2014
  • Frontier Communications Honored for Keeping Lines Open Despite Wildfires
    For call centers that are the hubs of communication for businesses, keeping those lines open during emergencies and natural disasters can be vital. These providers know that clients rely on them year-round, and that includes all kinds of unforeseen circumstances.
    12/5/2014
  • Pentagon Considers Dragging 1980s Video Conferencing Systems into IP Era
    IP transitions are continuing apace when it comes to supporting video conferencing in enterprise environments-but some sectors are lagging behind. Notably, the federal government vertical has been slow to migrate their systems from old-school ISDN lines. A pilot program from the Army Information Technology Agency (ITA) aims to kick the change into high gear.
    11/25/2014
  • Want to Make Free VoIP Calls? Here's How
    By now, VoIP is certainly not a new technology. We started seeing VoIP come into the communications space somewhere around the mid-90s, and since its inception, it has managed to help businesses and consumers save some bucks on their phone bills.
    11/21/2014
  • FRAFOS Releases New Version of Carrier-grade SBC Controller
    FRAFOS announced recently that it had released version 3.2 of its ABC session border controller (ABC SBC). The new and improved device reduces the strain on VoIP and softswitch servers when networks experience high traffic, in addition to providing better monitoring.
    11/21/2014
  • Soprano Design Joins SMS with Secure IP Messaging for the Enterprise
    A recent profile of North Sydney-based mobile messaging company Soprano Design argues that the company's efforts in the field of secure message warrant being more widely-known in the enterprise and that its newest messaging platform, Soprano Gamma, should be more widely adopted.
    11/14/2014
  • NCT Offering Updated Hosted Calling Card Softswitch Solution
    New Concept Technologies (NCT) announced recently that it will be offering an updated version of its hosted calling card softswitch solution. This will allow providers to offer their customers different payment methods and handle many of the financial transactions that VoIP service providers must deal with.
    11/13/2014
  • South Africa's Centracom Buys Softswitch to Better Serve Customers
    In a bold move that will help it to take ownership of its communication services and offer enterprise and service provider customers a broader range of solutions, South African carrier Centracom has purchased its own softswitch. The company has chosen the PortaSwitch from PortaOne to offer next-generation VoIP services as well as a host of other communications and related features to customers.
    11/7/2014
  • AltiGen Optimizes Offering for VoIP Phones
    If you're an AltiGen user who also purchases hardware from Polycom, you may have noticed that some of the more advanced features in your provider's IP-PBX or contact center software weren't available when using certain devices. This is changing, though, since AltiGen Communications, Inc. has introduced full-scale compatibility with Polycom's entire family of VoIP phones, including its VVX, SoundPoint, and SoundStation lines. The features will be reflected in AltiGen's MaxCS Private Cloud, Softswitch SaaS, and any on-premise deployments.
    11/3/2014
  • East Coast Law Firm Deploys Cloud-based Phone System
    Maintaining good communication with clients is one of the most important responsibilities of an attorney. As such, an East Coast law firm recently implemented a new hosted phone and softswitch system using a cloud-based VoIP solution, which has proven to be beneficial on many levels.
    10/31/2014
  • VoIP Solutions Provider Opens SNOGA to Developers for Customized Communications
    Since the arrival of the Internet, more companies deploy open-source platforms that take advantage of the knowledge base outside their organization to come up with new innovative solutions advancing the products and services they offer. This provides companies with faster-to-market opportunities because the solutions being created by developers target customers with specific needs.
    10/29/2014
  • Bharti Airtel Launches Its Own Messaging and VoIP App
    In the global mobile landscape, instant messaging (IM), including over the top (OTT) messaging apps, has seen explosive growth. This technology, now a key element of any UC system, offers a simple, comprehensive way to communicate. It can make a real impact in the way users interact with others in their personal and business life. Use of these apps is booming on personal devices, but even companies have their own instant messages services to facilitate communications between employees and with clients.
    10/22/2014
  • VoIP Battle Intensifies: Viber and Skype Go Head-to-Head
    The global softswitch market has also been witnessing an increased use of PC-to-PC calls, in addition to that from smartphone-to-smartphone. Both Skype and Viber apps are used worldwide. So, how exactly does Viber compare with Skype? Which one is better, and why, from a VoIP softswitch technology point of view?
    10/22/2014
  • Hackers Running Up Big Bills on Small Business Phone Systems
    Theft of phone service by hackers is becoming a severe problem, serious enough to attract coverage in The New York Times.
    10/21/2014
  • SipVine Cracks the Secrets of Business VoIP
    Businesses throughout the world, seemingly regardless of the markets in which they participate, have a key point in common in increasingly large numbers: these businesses are considering softswitch solutions like voice over Internet protocol (VoIP) as an alternative to the standard phone system. But within the VoIP market there's a staggering amount of issues to consider as to finding the best in the field, and a new report from SipVine suggests just how to get the best out of the many possibilities the market has to offer.
    10/16/2014
  • Tata and PCCW Global Expand Network Capabilities for Data and Video
    PCCW Global and Tata Communications announced the two companies have agreed to connect the thier IPX and MPLS networks via a network-to-network interface (NNI). As a result, enterprise customers of both companies will be able to connect directly in HD video as well as increase their access to related voice, data and video applications.
    10/16/2014
  • Microsoft to Drop Skype Call Support in India
    Softswitch and VoIP technologies are connecting people all over the world cheaply and effectively. But things may be changing soon in India. Despite the fact that Skype is an incredibly popular VoIP calling platform in India, Microsoft made the announcement this week that the company would no longer be supporting calls made to Indian landlines or mobile phones.
    10/8/2014
  • C3DNA Nets $2M in Seed Funding to Build 'Meta-Containers' for Docker
    Docker is quietly revolutionizing the way developers package distributed softswitch applications, but a new startup called C3DNA is extending the concept even further with "meta-containers."
    10/8/2014
  • Alianza, WinCable Partner on Cloud-based VoIP Back-Office Solution
    Alianza and WinCable have teamed up to create a cloud-based voice delivery and back-office solution. Alianza has integrated its Cloud Voice Platform with the WinCable offering from GLDS, and a U.S. cable provider is already taking advantage of the platform to provide next-generation VoIP services.
    10/1/2014
  • Conversant Launches ISP Service to Deliver VoIP-Ready Broadband Internet
    Cloud communication provider Conversant has just expanded its portfolio of service by launching a broadband ISP service. This broadband Internet is aimed at assisting Conversant's existing Voice over Internet Protocol (VoIP) phone service customers, and will ensure that they are able to get the best quality of voice and service out of their phone networks.
    9/30/2014
  • Rohde & Schwarz to Provide IP-based Communications for Czech Air Navigation
    Air traffic controllers use multiple redundant communication systems in order to ensure that there is always a way to stay in touch with aircrafts within their jurisdiction or airspace. The more systems there are available, the better prepared they will be in case of a catastrophic event that could potentially take out most of the systems that are in place.
    9/30/2014
  • Startel External SoftPhone Offers Users a New Tool in Communications
    It's good to have options. Markets run on the strength of how many options potential customers have in the field, and products improve in a bid to fend off competition from those other products in the field. It's no different when it comes to business communications, and Startel has made a new move in a bid to give itself an edge in the marketplace, bringing out the new Startel External SoftPhone application for softphones.
    9/26/2014
  • ATEL's Updated Softswitch and Billing Software Makes Payments Easier
    While softswitch and billing software may seem like they belong in different categories, they actually go together in many cases, as billing software and its many features are easily supported by softswitch technology. ATEL knows that these two technologies go together extremely well, and recently announced the latest update to its softswitch and billing software, in Version 2.0.0.1.
    9/19/2014
  • REDCOM Laboratories: On the Cutting Edge of Communication
    While large businesses and enterprises are constantly seeking out the newest and most effective communications technologies to improve their operations, they're not the only big players with an eye out.
    9/19/2014
  • There's More to IP PBX than Efficiency and Flexibility: It Can Retain Customers Too
    The popularity of softswtich and IP PBX systems is no longer open to debate. According to Infonetics, the cloud PBX market is expected to grow to $12 billion by 2018. This coming after the number of hosted service seats increased by 20 percent in 2013 and revenue is on track to grow by 13 percent in 2014.
    9/12/2014
  • Indian Contact Centers Saving Big on International Calls
    Today's call centers are the far cry from the ones that existed a decade ago. With the increasing emphasis on customer satisfaction, call centers have ceased to be cost centers for the companies. Businesses are investing in state of the art contact centers to enhance the customer satisfaction quotient, ultimately leading to brand enhancement and revenue generation.
    9/10/2014
  • How TalkaTone is Fueling Tablets as a Voice Platform
    The phablet-a portmanteau of "phone" and "tablet"-is an idea that's gaining some ground as a means to describe a kind of mobile device sized between a phone and a tablet, offering many of the features of each device. But the idea of a tablet as a cell phone outright, meanwhile, is something that's a little less often considered. Users may have to consider the idea just a little harder, however, with the arrival of TalkaTone, an app that might just have what's needed to turn tablets into full-on voice platforms and potentially remove the concept of the phablet-even the smartphone-from many users' considerations.
    9/5/2014
  • VoIP Services Blocked in the UAE: TRA Clarifies VoIP Policy and Status
    VoIP and softswitch technologies are now widespread. VoIP is the communication tool of choice not only for many consumers but also for many businesses. VoIP applications have made it easy for many to keep in touch with work contacts and family at very low costs wherever the caller is and whenever it's needed.
    9/5/2014
  • Calling Card Users Get Extra Features with New Softswitch, Billing System
    One of the surest ways to annoy a customer, and potentially lose one as well, is to make a service extremely complicated and difficult to use. Few things get people running for a door faster than a service that can't be used without a lot of hardship, and that's likely something that New Concept Technology had in mind when it brought out a new version of its ATEL softswitch and billing software, particularly with calling card clients in mind.
    8/29/2014
  • Myanmar's MPT Getting Ready to Meet New Communications Demands
    To keep in tune with Myanmar's changing business environment, many public-sector companies are beefing up their infrastructure. One such company is Myanmar Posts and Telecommunications (MPT) that was formerly known as the Posts and Telecommunications Corporation.
    8/29/2014
  • OTEL Telecoms Announces Release of New Softswitch Solution
    OTEL Telecoms, a licensed South African national telecoms carrier, has launched a new hosted PBX switch with multi-tenant capability. Called CloudAstrix Business Edition, it features a fully functional modern hosted PBX solution for enterprise and telephone service providers worldwide.
    8/22/2014
  • snom's 7xx Desktop Phones Now Interoperable with Teliax's VoIP Management Solution
    IP desktop business phones developer snom stated that its 7xx series desktop phones are now interoperable with Teliax's VoIP management solution. snom's 710, 715, 720 and 760 endpoints have passed rigorous testing by Teliax and are now certified as the preferred devices that can be used optimally with Teliax' IVY voice management and service platform.
    8/18/2014
  • Hosted Communications Market to be Worth $12B by 2018
    While the initial thought may be that these monthly figures eventually add up to more than the total initial investment, most companies spend the same amount or more having a dedicated IT team that takes care of the equipment. The cost of replacement parts also contributes to the expense of owning in-house systems, which simply makes it more expensive to own legacy equipment.
    8/15/2014
  • ABPTech Intros New DrayTekUSA Website for Router Solutions
    ABP Technology, a division of ABP International, Inc. and distributor for high-end technology products in the fields of IT and telecommunications, has launched a new website, www.DrayTekUSA.com, for small- to medium-sized businesses (SMBs). The new website showcases DrayTek Routers, which are specifically designed and priced for SMBs. The DrayTek line allows SMBs to adopt cloud services while improving the reliability and security of cloud communications.
    8/14/2014
  • Business Must Consider Needs Before Installing VoIP, UC Systems
    VoIP and unified communications are among the hottest topics in enterprise communications, but actually implementing these systems takes quite a bit of research, according to Telecomworx president Matt Brunk.
    8/7/2014
  • AccessDirect Inks Deal with BetterVoice
    AccessDirect, a provider of virtual PBX phone systems, signed a partnership agreement with BetterVoice, a next generation voice and SMS platform provider. The deal is to offer an advanced suite of telephone system features catering to small businesses' budgets.
    8/7/2014
  • DollarPhone Selects Dialogic's ControlSwitch
    Like any technology, softswitch or TDM switching infrastructures need to be updated periodically, and service providers around the world are now looking for switching systems that provide centralized control over their business, quickly and efficiently. DollarPhone, one of the largest privately owned calling card platform providers in North America, is one such company.
    8/1/2014
  • BlackBerry Improves Mobile Security with the Purchase of Secusmart
    To emphasize the significance of security to BlackBerry, it announced the purchase of Secusmart, a German-based company specializing in anti-eavesdropping and voice encryption solutions. For businesses that use BlackBerry devices as part of their BYOD policies, this is good news, as it could strengthen the security of communications carried of VoIP and softswitch-based mobile apps.
    7/31/2014
  • Bulletin Announces Messenger Chat App, Online Service
    Softswitch and IP technology has changed the way businesses approach communications, but there's more to it than voice services. Companies are branching out to take advantage of other IP and Internet-based wireless communications.
    7/25/2014
  • Digicel's VoIP Ban Lifted for Haitian Users
    While some may not consider VoIP and VoIP-based mobile apps subject to the same pressures of regulation that the rest of the Internet feels, they have been caught in the crosshairs of a recent censorship battle in Haiti. Digicel, a communications provider that serves much of Haiti, has taken serious heat amid allegations from the Haitian government that it has been taking part in shady practices to gain market advantage.
    7/18/2014
  • Velocity VoIP Announces Hosted Softswitch Rental Program
    Velocity's new cloud-based hosted softswitch has been a popular choice for many small to large-size carriers and services providers, as it offers full advantages of an unlimited license.
    7/16/2014
  • Electronic Bill Presentment and Payment (EBPP) Market Growing Globally
    A new report by Global Industry Analysts, Inc (GIA) forecasts that the proliferation of the Internet economy is driving the Electronic Bill Presentment and Payment (EBPP) Market, expecting the number of business-to-consumer (B2C) electronic bills to reach 21.7 billion by 2020.
    7/10/2014
  • Use Both Wi-Fi and Cellular Networks with TextNow Mobile VoIP
    The VoIP revolution has mostly taken place through land-based phone solutions, like business phone networks and at call centers. VoIP reduces the cost of phone calls by routing calls more efficiently through the Internet instead of through traditional phone lines, but these savings are largely dependent on a user's Internet connection.
    7/10/2014
  • How to Make the Most of Skype?
    Skype, a peer-to-peer VoIP calling application, has changed communications in a big way. Today, it is possible to call anyone within the same network or long distance through Skype. Moreover, if the computer has a webcam, then it is even possible to see someone and talk to them.
    7/2/2014
  • Customized VoIP Services Offer Great Success
    TeleOne has thanked PortaSwitch, a product from PortaOne, for the success of the company. PortaSwitch is a software platform for telecommunication service providers, wholesale carriers, ISPs, MVNOs, and NGN operators to unify voice and data traffic within a single converged network.
    6/27/2014
  • Riverbed Intros New Solution for Better UC Applications
    Business communications must be able to meet high demands no matter, from softswitch capabilities to data storage space to cloud support. To ensure consistent service availability and a superior end-user experience for UC applications, Riverbed Technology has released of Riverbed SteelCentralTM UCExpert 5.0, the new version of its unified communications (UC) performance management solution.
    6/27/2014
  • True Telecom Delivering SIP Services for SMBs
    The Internet, cloud technology and IP communications now make it possible for even the smallest organization to afford enterprise-grade products and services. Softswitches and Session Initiation Protocol (SIP) trunking are technologies SMBs can now use as a comprehensive communications solution.
    6/19/2014
  • What is Lagopus?
    Softswitches and other IP-based network technologies have undergone rapid changes over the last few years, as companies prepare for the massive influx of data, ensuring that they'll be able to handle it.
    6/13/2014
  • Your Child is Safe: AVer is Watching with IP Tech
    AVer Information has announced full camera integration with Video Insight video management software (VMS), which is a powerful, easy-to-use solution that allows organizations to deploy a customized and robust video surveillance system. The integration is expected to complement AVer's campus-focused IP camera solutions.
    6/5/2014
  • Apple's iOS 8 Supports VoIP Through Wi-Fi, Could VoLTE Be Next?
    iOS 8, the standard operating system for the newest line of iPhones, has been receiving mass praise for its ability to support Wi-Fi calling thanks to Voice over IP (VoIP) technology. VoIP allows these iPhone users to save on some of their paid minutes by making calls through the Internet instead of traditional cellular channels, and since most carriers don't charge for data sent through Wi-Fi this translates into free phone calls. However, this service only works using Wi-Fi Internet, meaning that these calls are not as mobile as they could be if they were sent over LTE data networks.
    6/5/2014
  • How New Businesses Can Avoid Common Telecommunications Mistakes
    While almost half a million new businesses are created annually as reported by Startup Britain, a lot of them unfortunately fall apart due to errors made by business owners with regards to their telecommunications, which can lead to financial losses and even the destruction of the business itself.
    5/29/2014
  • Etisalat to Issue Bonds Ahead of Growing Competition
    UAE-based telecommunications company Etisalat will be moving forward with investor meetings next month for what may be the company's first public debt offering.
    5/28/2014
  • XO Enhances Service with New Customer Portal
    Softswitch and IP technology are improving the way companies communicate every day. XO Communications, a major provider of advanced IP communications, intelligent networking, and cloud computing services, recently unveiled a new online customer portal, myXO, to make it easier for companies to interact with customers.
    5/20/2014
  • Spindle Inks Distribution Agreement with AllCom
    Spindle is a company that offers mobile commerce solutions for financial service providers and consumer-facing merchants of all sizes. The company is working on introducing new solutions for businesses to rapidly integrate mobile payment acceptance and mobile marketing services.
    5/20/2014
  • Place Calls Without Roaming, Thanks to Softswitch Technology
    While advances in softswitch technology have enabled businesses to cut down on work-related travel by using solutions like videoconferencing, VoIP services also allow many members of the workforce to go mobile.
    5/15/2014
  • Hostcomm Invests in New VoIP Softswitch to Increase Capacity
    Hostcomm is a worldwide hosted IP provider, and one of the ways the company stays at the top of the heap is by improving its offerings every now and then. Most recently, the company announced it has increased capacity across its entire network by investing in an additional VoIP softswitch.
    5/13/2014
  • Supporting Critical Infrastructure Starts with Identifying the Essentials
    We ideally want crystal-clear communications on every call, no dropped calls, no latency in our conversations. But for many of our day-to-day calls, these features are nice but not essential.
    5/8/2014
  • What to Look for in a Softswitch: Not All Are Created Equal
    We hear the term softswitch a lot when we're talking about IP communications, but for those of us who are not as technologically inclined as our IT staff, it's good to understand what a softswitch is, and also understand that there are different types of softswitches. Not all are created equal.
    5/2/2014
  • Viber Version for iPhone Sports New Design
    Viber, a messaging and Voice over Internet Protocol (VoIP) service, which has some 100 million users, now has an upgraded iOS app. The new offering is Version 4.2, which provides a flat, iOS 7-compatible design.
    5/1/2014
  • Wheelings & Dealings: Nimbuzz Forges Deal with LG to Take on Skype
    It's often exciting when a new challenger steps in to take on what could easily be described as a champion in its field, and watching Nimbuzz step in to face VoIP service provider Skype is something of a thrill indeed. But Nimbuzz isn't just setting out its offering and hoping people make the move from Skype to Nimbuzz; Nimbuzz has reportedly forged a deal with LG to better make its move against Skype, and this is a deal that will likely have a few eyebrows raised.
    4/25/2014
  • New Concept Technologies Offer Class 5 Softswitches for Telecom Companies
    With businesses and consumers looking for the best ways to cut the costs of their phone services, VoIP is becoming a booming industry. For those who are looking to get involved in the potentially lucrative telecom industry, a key component to business operations is the ability to handle Internet Protocol-to-Internet Protocol communications. An important tool for doing this is a VoIP softswitch. These devices run on a general-purpose computer system, and will allow companies to build and manage their VoIP networks easily.
    4/24/2014
  • Colorado House of Representatives Battling AARP Over VoIP Bills
    The popularity of softswitches and VoIP-based phones in the business world is starting to bleed over into the residential world. A set of five bills that are making their way through the Colorado House of Representatives could continue that push. The bills, which are being supported by Democrats and Republicans in the House, are geared towards streamlining, permitting, construction, maintenance, and operation of cell towers, fiber optic lines and infrastructure while also working with deregulating VoIP and other advanced telephone services.
    4/15/2014
  • Will the Proliferation of VoIP Mean Higher Rates?
    One of the biggest advantages to Voice over Internet Protocol (VoIP) has been the lower price for the technology. Companies and residents alike flocked to the offerings promoted by vendors so they could eliminate their reliance on the traditional landline and gain more control over their communications spending.
    4/8/2014
  • Calling Cards Represent an Opportunity for VoIP Providers
    Voice-over-IP (VoIP) is a growing telecom segment, and a plethora of VoIP providers and resellers have cropped up to service businesses and consumers that are looking to lower their phone costs and provide added mobility to their calling.
    4/4/2014
  • Offering More Work Location Flexibility a Necessity for Modern Businesses
    I always find it interesting how things change, and how those changes take on changes themselves. Perhaps I am showing my age, but back in my day, having flexibility in work location meant that instead of working for the New York office, you could work in your home town if the company had an office there. You still had to drive to work, but you didn't have to move.
    4/4/2014
  • What Softswitch Means for Billing and How It Can Bring ROI
    In telecommunications, a softswitch is one of those things that connects calls from one phone line to another, entirely by means of software running on a computer system. There is less hardware required, it makes telephony more affordable, and it can route all types of calls. Given that, what does a softswitch have to do with billing and why should it matter?
    3/28/2014
  • Why It's a Good Time for Softswitch
    The telecommunications media space has had a lot to talk about in the area of VoIP. While this technology has been around for more than three decades, it's really just been in the past 10 years that companies and residents alike have adopted its benefits to streamline communications and get a better handle on the cost of staying connected.
    3/27/2014
  • magicJack Earnings Highlight How Far VoIP Has Progressed
    There are many residential voice over IP (VoIP) providers, but last week one household name, magicJack, hit a high with its stock price on news of better than average performance, making it a good time to pause and reflect on the industry.
    3/20/2014
  • The Impact of Adding Voice Calling to WhatsApp
    The softswitch and VoIP market in the smartphone sector is very busy, as many other companies continue to seek opportunities in what most experts feel is the communication platform of the future. Viber is just one of the competitors, but smartphone users are increasingly using VoIP to make voice calls and avoid the wireless carrier's calling minutes altogether.
    3/18/2014
  • Softswitch Upgrades Made Easy
    VoIP and softswitch technology has been available for some time, and a wide variety of equipment has been purchased and put into service over the years to access it. But considering the pace of technological change, networks built around older equipment and technology are now reaching end of life, and processes need to be put into place to facilitate smooth transitions into upgrades solutions.
    3/18/2014
  • Rural Businesses Seek Internet Upgrades for Better VoIP
    Businesses in rural areas have always paid somewhat of a price by not having access to high-speed Internet locally, but the increasing prevalence of softswitch technology and Voice over Internet Protocol (VoIP) has made the lack of broadband Internet sting even more than before.
    3/12/2014
  • Access Your Cell from Your Computer with Virtual Smartphone
    In the telecommunication industry, the IP softswitch, which acts as a controller that offers users one interface for multiple IP networks, has provided solutions for Internet service carriers to connect phone calls from one line to another with the help of the Internet. Nowadays, mobile VoIP, instead of traditional telephony, has become part of our everyday processes.
    3/11/2014
  • SwitchRay Announces SR-S5000 Softswitch Update
    Earlier this March, global telecom service provider SwitchRay announced updated features for its softswitch platform, SR-S5000. The update version, 1.8, includes enhanced services for call centers and proprietary Hunt Group functionality.
    3/10/2014
  • REDCOM Innovates the Softswitch to Meet Growing Demand
    In the world of telecommunications, innovation can't seem to move fast enough to satisfy those on the cutting-edge. Landlines are disappearing and access to high-speed broadband to support VoIP is in constant demand. For companies developing solutions to support the advancement of the softswitch, opportunities continue to grow.
    3/4/2014
  • Google Hangouts Update Helps Firm Stay Competitive in VoIP Space
    Google is once again making headlines with an update to its Google Hangouts service for iOS, ostensibly a free unified communications solution that individuals and groups can use on their iPhone or iPad to communicate and collaborate.
    3/4/2014
  • VoIP, Softswitch Gaining Global Momentum Year After Year
    At the close of every year, analysts gather data in various sectors to see what technologies did well and where, and as no surprise, VoIP is still on the upswing. 2013 was a good year for VoIP on the global scale, so says market analysis from Infonetics Research. This bodes well for not only VoIP, but the softswitch market, too.
    2/28/2014
  • Facebook Entering VoIP Market Could Create Huge Disruption
    In a recent GoMo News article, Hans Cett alluded to comments made by John Strand of Danish research firm Strand Consult, about the possibility of Facebook developing a Skype-like VoIP app. If Facebook was to develop such an app, the potential for disrupting the VoIP market would be huge, both from Microsoft's and the telecom industry's perspectives.
    2/27/2014
  • How Can the Softswitch Enable Flexibility at Work?
    The flexible work schedule - something so many of us strive to achieve, yet only a few enjoy. For years, the flexible employee was one who was able to work from home with access to the technology available to support the telecommuter. That technology was limited and the separation between the employee and the corporate environment was obvious. It was a time before the availability of the softswitch that created a seamless experience.
    2/25/2014
  • Wi-Fi Rollout Benefits London Borough Businesses
    Free Wi-Fi services are set to hit the London boroughs of Barnet, Harrow, Haringey and Brent, using street lampposts and other existing street equipment to cover the area for individuals out and about, and that could mean big things for softswitch technology and business VoIP in the region.
    2/20/2014
  • WhichVoIP Reveals Direction of Global Digital Communications Market
    On Tuesday, WhichVoIP released new data showing how quickly the world is embracing VoIP communication. In many markets the question of whether or not VoIP will replace POTS has long ago been answered, and trying to stop it would be like trying to catch an arrow after it's been shot.
    2/20/2014
  • GL Communications Intros Enhanced Tool for VoIP Traffic Analysis
    GL Communications has launched its improved Packet Data Analysis tool for live monitoring of signaling and traffic over IP. Along with GL packet analyzers, the Packet Data Analysis (PDA) will provide a tool for VoIP traffic analysis.
    2/19/2014
  • Mtalk.net Cloud-based Service Builds on Softswitch Tech
    The innovative Web Real-Time Communication is an application program interface (API) that can be used for plug-in-free, real-time video, audio and data communication. It's expected that this technology, like the softswitch and VoIP, will help evolve the way people will communicate once major smartphones will have it.
    2/19/2014
  • Viber Deal Shows the Quiet Disruption from Softswitch Technology
    There's currently a battle going on between incumbent telecom carriers and Internet upstarts that effectively take the carrier's profits by offering telecom services through the Internet.
    2/18/2014
  • From the Court House: VoIP Not Exempt from TCPA
    A quick Google search of the Telephone Consumer Protection Act of 1991 (TCPA) will certainly yield a lot of court cases. The basic premise of the TCPA is designed to, as the name states, protect the consumer who would be on the receiving end of marketing or soliciting phone calls. Many people know the "do not call" list, and it's thanks to the TCPA that we have this.
    2/14/2014
  • Uniden Cordless Mobility Solution Now Interoperable with PhoneSuite for Hotels
    Voiceware softswitch phone system software from PhoneSuite is now interoperable with the Uniden EXP1240 SIP DECT Cordless Mobility Solution.
    2/13/2014
  • Should Governments Rule the Softswitch?
    In the world of telecommunications, control has often been the name of the game. Who has control over the lines that run across the county? Who has control over rates? Who can control regions of the country where services are available? Now that VoIP, by way of the softswitch, is gaining in popularity, the control is shifting back to the consumer.
    2/11/2014
  • Softswitch, VoIP Growth Fueled by Evolving Business Services
    The concept of using a softswitch to make and receive calls over the Internet with VoIP continues to be popular in the business world, as per a recent Infonetics Research report on the state of VoIP and unified communications. The report also states that business VoIP services are fueling growth in the industry.
    2/7/2014
  • Biamp Systems Launches Vocia 1.6 with Three New Hardware Devices
    The size of the global network infrastructure demands a solution that uses software in order to manage the massive amount of traffic being generated today. Manually switching network functions is on its last days, as software-defined networking (SDN) continues to be adopted by data centers around the world.
    2/7/2014
  • As FCC Approves POTS Replacement Trials, Softswitch Availability Gets Closer
    The race is on to make the U.S. an IP nation. The Federal Communications Commission (FCC) put the plans in motion a few years back when it outlined the roadmap for the IP transition. While some may feel the timetable is a little long and others believe the agency is wielding too much power, the latest announcement that it has approved a test period for POTS replacement is a step in the right direction.
    2/6/2014
  • Viber Chooses Couchbase in Preparation of 2014 VoIP Growth
    VoIP provider Viber is attacking 2014 with an aggressive plan to increase subscribers and hopefully begin to turn a profit. It started with the December announcement of low-cost international calls through Viber Out, a direct competitor to Skype Out, but offering (at least temporarily) lower per-minute rates.
    2/6/2014
  • Demand for Softswitch Fuels Global Expansion
    Voice over Internet Protocol (VoIP) is gaining popularity in the U.S. as residents and businesses alike are drawn to the lower cost and higher quality connections. While the technology has been available in other regions of the world, many have resisted adoption due to the inability to monitor VoIP activity. China fell into this category - until recently. It seems the country's citizens will now be able to benefit from softswitch services.
    2/4/2014
  • Telinta Intros Mobile Softphone App
    Telinta, a Springfield, N.J., provider of hosted switching and billing solutions for VoIP service providers, has rolled out a new, easy-to-use mobile softphone app for both iOS and Android devices.
    1/29/2014
  • How the Softswitch Delivers a Competitive Advantage
    A desk, a phone and a legal pad - it used to be enough to start a business. If you could make a call, close a deal and deliver on expectations, you could generate an invoice and get paid. Of course this analogy glosses over much of the hard work involved, but it highlights a stark contrast to how businesses operate today.
    1/27/2014
  • Mizutech Takes VoIP Business to the Cloud
    Organizations are transforming the way they communicate every day, as they realize the benefits of VoIP systems and switch to this platform. The cloud is taking this a step further by eliminating the problems associated with deploying hardware and maintaining equipment.
    1/27/2014
  • VoIP Helps Organizations of Every Kind
    In the telecommunications space, we talk a lot about how VoIP can save businesses money, give their overall productivity a boost and help streamline processes. However, VoIP goes far beyond helping companies-ranging from small businesses all the way to the enterprise level.
    1/27/2014
  • Scalable VoIP Phone Systems Help Businesses Grow
    One of the biggest problems with expanding businesses is maintaining a strong level of telephone communication. This is because landline phone systems are generally extremely expensive, and calling between different office locations use up calling minutes.
    1/24/2014

REDCOM Product Showcase

SLICE® 2100™ is an advanced carrier-class 4/5 softswitch and media gateway platform that delivers interoperable communications to service providers, ILECs/CLECs and private networks. SLICE 2100 is a drop-in solution for carrier IP migration, End Office replacement, and distributed cloud voice services.

SLICE® IP is a pure IP softswitch that delivers advanced next generation network functions and call management for IP subscribers. Built on an industry-standard SIP-based architecture, SLICE IP delivers all the features needed on a pure IP network, such as IP Centrex, bandwidth management, conferencing and SIP trunking.

Featured Brochures

SLICE 2100 Brochure
SLICE 2100 provides a high assurance migration solution that enables carriers to schedule a phased approach to VoIP implementation, risks, and financial exposure.

SLICE IP Brochure
REDCOM's SLICE IP allows service providers to deploy flexible networks that can adapt to increasing end-user demands and competitive industry dynamics at a lower operating cost.

HDX Brochure
HDX provides a high assurance migration solution that enables carriers to schedule a phased approach to VoIP implementation, risks, and financial exposure.

Featured Podcast

SLICE IP Podcast with Carlos Sanchez
TMCnet's Stefanie Mosca had the opportunity to interview Carlos Sanchez, vice president of sales for the Americas at REDCOM regarding the successful implementation of softswitch as an IP communications solution for customers.

Softswitch Popular Articles