What is a Softswitch?
A drill-down examination of the telecommunications space could easily uncover information regarding the softswitch. You may hear all about the benefits and why you want to have one in place, but that doesn't help to explain what a softswitch is, or what it means to your organization... More ›
- REDCOM Laboratories: On the Cutting Edge of Communication
While large businesses and enterprises are constantly seeking out the newest and most effective communications technologies to improve their operations, they're not the only big players with an eye out.
- There's More to IP PBX than Efficiency and Flexibility: It Can Retain Customers Too
The popularity of softswtich and IP PBX systems is no longer open to debate. According to Infonetics, the cloud PBX market is expected to grow to $12 billion by 2018. This coming after the number of hosted service seats increased by 20 percent in 2013 and revenue is on track to grow by 13 percent in 2014.
- Indian Contact Centers Saving Big on International Calls
Today's call centers are the far cry from the ones that existed a decade ago. With the increasing emphasis on customer satisfaction, call centers have ceased to be cost centers for the companies. Businesses are investing in state of the art contact centers to enhance the customer satisfaction quotient, ultimately leading to brand enhancement and revenue generation.
- How TalkaTone is Fueling Tablets as a Voice Platform
The phablet-a portmanteau of "phone" and "tablet"-is an idea that's gaining some ground as a means to describe a kind of mobile device sized between a phone and a tablet, offering many of the features of each device. But the idea of a tablet as a cell phone outright, meanwhile, is something that's a little less often considered. Users may have to consider the idea just a little harder, however, with the arrival of TalkaTone, an app that might just have what's needed to turn tablets into full-on voice platforms and potentially remove the concept of the phablet-even the smartphone-from many users' considerations.
- VoIP Services Blocked in the UAE: TRA Clarifies VoIP Policy and Status
VoIP and softswitch technologies are now widespread. VoIP is the communication tool of choice not only for many consumers but also for many businesses. VoIP applications have made it easy for many to keep in touch with work contacts and family at very low costs wherever the caller is and whenever it's needed.
- Calling Card Users Get Extra Features with New Softswitch, Billing System
One of the surest ways to annoy a customer, and potentially lose one as well, is to make a service extremely complicated and difficult to use. Few things get people running for a door faster than a service that can't be used without a lot of hardship, and that's likely something that New Concept Technology had in mind when it brought out a new version of its ATEL softswitch and billing software, particularly with calling card clients in mind.
- Myanmar's MPT Getting Ready to Meet New Communications Demands
To keep in tune with Myanmar's changing business environment, many public-sector companies are beefing up their infrastructure. One such company is Myanmar Posts and Telecommunications (MPT) that was formerly known as the Posts and Telecommunications Corporation.
- OTEL Telecoms Announces Release of New Softswitch Solution
OTEL Telecoms, a licensed South African national telecoms carrier, has launched a new hosted PBX switch with multi-tenant capability. Called CloudAstrix Business Edition, it features a fully functional modern hosted PBX solution for enterprise and telephone service providers worldwide.