What is a Softswitch?
A drill-down examination of the telecommunications space could easily uncover information regarding the softswitch. You may hear all about the benefits and why you want to have one in place, but that doesn't help to explain what a softswitch is, or what it means to your organization... More ›
- Alianza, WinCable Partner on Cloud-based VoIP Back-Office Solution
Alianza and WinCable have teamed up to create a cloud-based voice delivery and back-office solution. Alianza has integrated its Cloud Voice Platform with the WinCable offering from GLDS, and a U.S. cable provider is already taking advantage of the platform to provide next-generation VoIP services.
- Conversant Launches ISP Service to Deliver VoIP-Ready Broadband Internet
Cloud communication provider Conversant has just expanded its portfolio of service by launching a broadband ISP service. This broadband Internet is aimed at assisting Conversant's existing Voice over Internet Protocol (VoIP) phone service customers, and will ensure that they are able to get the best quality of voice and service out of their phone networks.
- Rohde & Schwarz to Provide IP-based Communications for Czech Air Navigation
Air traffic controllers use multiple redundant communication systems in order to ensure that there is always a way to stay in touch with aircrafts within their jurisdiction or airspace. The more systems there are available, the better prepared they will be in case of a catastrophic event that could potentially take out most of the systems that are in place.
- Startel External SoftPhone Offers Users a New Tool in Communications
It's good to have options. Markets run on the strength of how many options potential customers have in the field, and products improve in a bid to fend off competition from those other products in the field. It's no different when it comes to business communications, and Startel has made a new move in a bid to give itself an edge in the marketplace, bringing out the new Startel External SoftPhone application for softphones.
- ATEL's Updated Softswitch and Billing Software Makes Payments Easier
While softswitch and billing software may seem like they belong in different categories, they actually go together in many cases, as billing software and its many features are easily supported by softswitch technology. ATEL knows that these two technologies go together extremely well, and recently announced the latest update to its softswitch and billing software, in Version 188.8.131.52.
- REDCOM Laboratories: On the Cutting Edge of Communication
While large businesses and enterprises are constantly seeking out the newest and most effective communications technologies to improve their operations, they're not the only big players with an eye out.
- There's More to IP PBX than Efficiency and Flexibility: It Can Retain Customers Too
The popularity of softswtich and IP PBX systems is no longer open to debate. According to Infonetics, the cloud PBX market is expected to grow to $12 billion by 2018. This coming after the number of hosted service seats increased by 20 percent in 2013 and revenue is on track to grow by 13 percent in 2014.
- Indian Contact Centers Saving Big on International Calls
Today's call centers are the far cry from the ones that existed a decade ago. With the increasing emphasis on customer satisfaction, call centers have ceased to be cost centers for the companies. Businesses are investing in state of the art contact centers to enhance the customer satisfaction quotient, ultimately leading to brand enhancement and revenue generation.